If you use Reply All with IM and a guest user is among the message recipients, they are dropped from the conversation.

Federated chat (external access) isn’t supported by Reply with IM.

In fact, apart from the recipients, nothing is copied from the message into the chat, so you’ll have to cut and paste information from the message body into the chat to provide a context for the conversation.

Teams doesn’t take the message subject and use it to name the chat, even when a new chat is created.

If an existing chat with the recipients exists, Teams will use that.

There are some details to remember when using Reply with IM: Reply with IM launches a conversation with the sender while Reply All with IM includes all the recipients in the conversation.įigure 2: Making sure that Teams is registered as the chat app for Office Some Gotchas with Conversation Transfer The Reply with IM option is found in the menu of Outlook’s read message window (Figure 1) or in the Respond section of the Outlook menu bar. Iĭoubt this feature will work with Outlook 2016 or 2019, and it seems like itĭidn’t work so well with earlier versions of Office ProPlus. I used Office ProPlus Version 2002 to test Reply with IM. Inside Office 365, depending on your configuration, Outlook ProPlus or OWA willĬonnect to Skype for Business Online or Teams. In those days, the IM connection was to OfficeĬommunications Server, duly replaced by Lync and then Skype for Business. Messaging platform that’s more suitable for an interactive debate. You receive an email and instead of havingĮndless rounds of to-and-fro replies, you take the conversation to an instant The new Share to Teams and Share to Outlook features announced (still not generally available) by Microsoft have attracted a lot of attention, but Outlook’s Reply with IM feature seems to fly under the radar with little awareness (and no Microsoft documentation). Old Reply with IM Feature Works with Teams

Some Gotchas with Conversation Transfer.

Old Reply with IM Feature Works with Teams.

I've even added their domains to my safe senders list and those STILL get sent to the junk pile instead. That should only happen when a message is initially received. However, this doesn't explain why messages that I intentionally drag/drop into other folders will get yanked back into

I have my inbox set to exclusive mode, so only emails from contacts can be delivered to the inbox the rest go to the junk folder. When I manually drag/drop emails into other folders.Ĭould this aggressive junking be trumping the rules? Or rather, maybe the rules are being applied appropriately when the mail arrives, but then they get junked soon afterwards. (Yes, they are checked to run automatically, too.) BUT, many emails will get automatically returned to the junk folder after 30 seconds or so.

Still no joy.Īll rules will work fine if I go to the rules manager and then manually run them. Have also removed accounts and re-added them. I've tried this process both on the desktop and then again online. I've deleted all the rules and remade them. I have the same issue (both online and desktop).

Outlook 2016 conversations not working